{"id":12223,"date":"2025-07-24T14:32:05","date_gmt":"2025-07-24T14:32:05","guid":{"rendered":"https:\/\/nativenic.com\/?page_id=12223"},"modified":"2026-04-29T17:34:29","modified_gmt":"2026-04-29T21:34:29","slug":"tracking","status":"publish","type":"page","link":"https:\/\/staging.nativenic.com\/fr\/tracking\/","title":{"rendered":"Suivi"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12223\" class=\"elementor elementor-12223\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-823180a e-con-full e-flex e-con e-parent\" data-id=\"823180a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-725805e color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"725805e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We know how important it is to stay informed once you&#8217;ve placed your order. That\u2019s why we make it easy for you to follow your package every step of the way.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d0b08e4 e-flex e-con-boxed e-con e-child\" data-id=\"d0b08e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0a1182 elementor-widget elementor-widget-heading\" data-id=\"b0a1182\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Track Your Order<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c6664d color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"0c6664d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As soon as your order ships, you&#8217;ll receive an email with:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5a96ae color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"f5a96ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"524\" data-end=\"559\">\u2705 Your <strong data-start=\"531\" data-end=\"559\">shipment tracking number<\/strong><\/p><p data-start=\"562\" data-end=\"622\">\u2705 The <strong data-start=\"568\" data-end=\"584\">carrier name<\/strong> (e.g., Canada Post, Purolator, FedEx)<\/p><p data-start=\"625\" data-end=\"701\">\u2705 A direct <strong data-start=\"636\" data-end=\"653\">tracking link<\/strong> so you can monitor delivery status in real-time<\/p><p data-start=\"625\" data-end=\"701\"><strong data-start=\"705\" data-end=\"713\">Tip:<\/strong> If you can\u2019t find the email, check your spam\/junk folder or search for subject line: \u201cYour Order Has Shipped!\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-0ce1c96 e-flex e-con-boxed e-con e-child\" data-id=\"0ce1c96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1f8c3a elementor-widget elementor-widget-heading\" data-id=\"d1f8c3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tracking From Your Account (for Registered Users)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46ec673 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"46ec673\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"889\" data-end=\"945\">If you created an account during checkout, you can also:<\/p><ol data-start=\"947\" data-end=\"1076\"><li data-start=\"947\" data-end=\"973\"><p data-start=\"950\" data-end=\"973\">Log in to your account.<\/p><\/li><li data-start=\"974\" data-end=\"997\"><p data-start=\"977\" data-end=\"997\">Go to <strong data-start=\"983\" data-end=\"996\">My Orders<\/strong>.<\/p><\/li><li data-start=\"998\" data-end=\"1076\"><p data-start=\"1001\" data-end=\"1076\">Click on the relevant order to view its current status and tracking number.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-339d4d4 e-flex e-con-boxed e-con e-child\" data-id=\"339d4d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-134aaac elementor-widget elementor-widget-heading\" data-id=\"134aaac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What If I Didn't Receive a Tracking Number?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-100ec06 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"100ec06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1135\" data-end=\"1243\">If it&#8217;s been more than <strong data-start=\"1158\" data-end=\"1170\">48 hours<\/strong> since your order confirmation and you haven&#8217;t received tracking details:<\/p><p data-start=\"1247\" data-end=\"1294\">Reach out to us at <strong data-start=\"1269\" data-end=\"1294\">info@staging.nativenic.com<\/strong><\/p><p data-start=\"1341\" data-end=\"1404\">We\u2019ll get back to you quickly with your order\u2019s current status.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-384c3c7 e-flex e-con-boxed e-con e-child\" data-id=\"384c3c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90f5017 elementor-widget elementor-widget-heading\" data-id=\"90f5017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">When Will I Get My Order?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4a0689 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"e4a0689\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1445\" data-end=\"1523\"><p data-start=\"1447\" data-end=\"1523\"><strong data-start=\"1447\" data-end=\"1467\">Processing Time:<\/strong> Most orders are processed within <strong data-start=\"1501\" data-end=\"1522\">1\u20132 business days<\/strong>.<\/p><\/li><li data-start=\"1524\" data-end=\"1660\"><p data-start=\"1526\" data-end=\"1660\"><strong data-start=\"1526\" data-end=\"1544\">Delivery Time:<\/strong> Canada-wide shipping typically takes <strong data-start=\"1582\" data-end=\"1603\">2\u20137 business days<\/strong> depending on your location and selected shipping method.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-0c09c8f e-flex e-con-boxed e-con e-child\" data-id=\"0c09c8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2a8381 elementor-widget elementor-widget-heading\" data-id=\"e2a8381\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Still Have Questions?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a36e149 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"a36e149\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1697\" data-end=\"1796\">We\u2019re always happy to help. Visit our <strong><a class=\"\" href=\"http:\/\/staging.nativenic.com\/fr\/contact-us\/\" rel=\"noopener\" data-start=\"1735\" data-end=\"1750\">Contactez-nous<\/a><\/strong> page or use the live chat for faster support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>We know how important it is to stay informed once you&#8217;ve placed your order. That\u2019s why we make it easy<\/p>","protected":false},"author":40,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12223","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.nativenic.com\/fr\/wp-json\/wp\/v2\/pages\/12223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.nativenic.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.nativenic.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.nativenic.com\/fr\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.nativenic.com\/fr\/wp-json\/wp\/v2\/comments?post=12223"}],"version-history":[{"count":0,"href":"https:\/\/staging.nativenic.com\/fr\/wp-json\/wp\/v2\/pages\/12223\/revisions"}],"wp:attachment":[{"href":"https:\/\/staging.nativenic.com\/fr\/wp-json\/wp\/v2\/media?parent=12223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}